Your terms and conditions of use
 introduction
The site is operated by 25.com Lab - lab- 25 S.r.l. which has its headquarters in the Republic of San Marino , via L.cibrario , 25 Borgo Maggiore.
These general conditions of sale (hereinafter only "General Conditions" ) govern the sale of products marketed by Lab - 25.com . All purchases of products through the site concluded Lab - 25.com , and according to the procedures described above will be governed by these Terms and Conditions .
 Acceptance of the general conditions of sale
The contract between Lab -25 S.r.l. and the Customer shall be concluded with the acceptance, even partial, by Lab -25 Srl which reserves the right, in its sole discretion, to accept the order . The acceptance is automatic, unless otherwise communicated to the client. By placing an order in the manner provided, the Customer declares to have read all the information provided during the purchase procedure and accept the terms and conditions ( general and payment ) transcribed below. If the customer is a consumer ( ie a person who buys goods for purposes not related to his profession) , once the online purchase procedure will print or save an electronic copy , store in any case , these general conditions of sale, subject to the provisions of art . 7 of Legislative Decree n . 206/2005 on distance selling . The customer is not entitled to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by lack of acceptance , even partial, of an order.
 How to Buy
The Customer may only purchase products in the electronic catalog of Lab - 25.com when placing the order and is available at Lab - 25.com , as described in the relevant information sheets. Lab -25 S.r.l. We reserve the right to change / adapt the information. It is understood that the picture accompanying the description of a product may not be fully representative of its characteristics, and differ in color, size, and accessories in the picture. The support information acquisition are intended as generic information .
The correct order is confirmed by Lab -25 Srl by a reply by automatic e-mail , sent to the email address supplied by the customer during the ordering process . This confirmation message will include the date of the order and a ' Order Number' , to be used in any further communication with lab- 25 Ltd. The message will include all data entered by the customer who agrees to verify the correctness and communicate any corrections to the email address info@lab-25.com The Customer can also check the status of your order by logging in to the website dedicated to him . To access the dedicated will need to log on the site and then select the " My Orders" .
In the case of non-acceptance, lab- 25 Srl is committed to a timely notification to the customer , in the same way .
All prices on this website are retail prices and , therefore, include single phase of San Marino , including shipping costs . Lab -25 S.r.l. We reserve the right to change prices at any time without notice. The change in prices will lead to compensation claims from customers .
The site www.lab - 25.com you can see the availability or otherwise of the various items in the order. Since the simultaneous access of many users - clients and the simultaneous ability to order "on-line " change the availability of the product, Lab -25 Ltd. not guarantee the certainty of allocation of merchandise , as long as the order itself will not be visible in the " My Orders" with indication ORDER CONFIRMED , on condition that they were successful the method of payment .
On certain products subject to price promotions , Gun Ceccoli Srl reserves the right to accept orders by reducing the amount, upon notice and acceptance by the customer , failing which the order will be canceled.
 Methods of payment
PAYMENT BY CREDIT CARD
 Credit cards accepted: MasterCard, Visa , CartaSi, Visa Electron , PostePay , Paypal. In case of purchase of goods with credit card payment , together with the completion of the online transaction, the reference bank shall pre-authorize the amount of your purchase. The entity performing the checks on Credit Cards may choose at its sole discretion not to confirm the transaction. The amount relating to the delivered goods will be charged to the credit card of the customer at the time of the actual shipment of the order .
In the event of cancellation, either by the customer or in the case of non-acceptance thereof by lab- 25 Srl the same time require the cancellation of the pre-authorization and release the amount involved . The cancellation is possible until the time of delivery of the goods to the carrier , which is identified in the " My Orders" . The annulment of the pre-authorization , under no circumstances lab- 25 Srl can not be held liable for any damages, direct or indirect, caused by delayed release by the banking system .
In the event that the customer's order is shipped after the 10th day from the date of submission, Lab -25 Srl provides , however, the charge on the credit card of the customer of the amount attributable to his own , though in advance of physical delivery of the goods , in order to avoid the expiration of the pre- authorization of the transaction ( 12 days) .
Lab -25 Srl reserves the right to request the customer information (eg . Landline phone number ) or sending a fax with front and back of the credit card used and a valid document to carry out all the necessary checks . In the absence of the required documentation , Lab -25 Srl reserves the right not to accept your order.
At no time during the purchase process Lab -25 Srl is able to know the information about the buyer's credit card , as they are typed directly on the site of the bank handling the transaction (with high security systems ) ; since there is no data transmission, there is the possibility that these data are intercepted . No archive of Lab -25 Srl contains, or maintain such data . In no event 25 - Lab Srl can not be held responsible for any fraudulent use of credit cards by third parties , upon payment for products purchased on www.lab - 25.com
PAYMENT BY BANK TRANSFER
The order is deemed to be accepted only when the order itself will be visible in the " My Orders" with indication HOLD. At that point, the customer will pay by bank transfer . As ordered by the customer is retained until receipt of proof of payment . The sending of the ordered only occurs when the actual crediting to c / c -25 Lab Srl which must occur within 7 working days from the date of acceptance. Beyond those limits , the order will be automatically canceled .
The purpose of the bank shall indicate the name of the originator and the Order Number which is issued in the order confirmation email .
The bank on which to make the transfer are:
Lab -25 S.R.L.
Current account: ----- ABI: CAB ----- : ----- Cin : -
IBAN: ----------------------------- SM
SWIFT:
Bank: Banca di San Marino
Agency: Borgo Maggiore
 
PAYMENT ON DELIVERY
The payment on delivery in CASH , upon receipt of the goods, as required by law , can only be accepted for amounts up to € 999.99 and requires an additional contribution of 1% of the order total with a minimum of 1 € 00 . The carrier accepts only exact amounts corresponding to the order (it is not expected to be returned for that matter) . For orders over € 500.00 we reserve the right to request a deposit by bank transfer .
paypal
The Pagaamento via PAYPAL is accepted after selecting the type of payment , in this case will be sent an e -mail with full payment and email address on which to make the payment, venturinima@libero.it
 
 Delivery and shipping costs
The dispatch of the goods by courier takes place , and on behalf of the customer. Lab -25 for shipments uses express delivery with optimal conditions according to the ordered goods.
The costs of sending the goods shall be borne by the Customer and are shown explicitly at the time of order . The payment of the goods by the customer will be using the method chosen when ordering . No fees or commission is due all'Lab -25 Ltd.
When ordering, the customer has the option to request that the goods travel with insurance cover . In this case there is an additional cost of € 5.00 per shipment. Shipments traveling with insurance coverage are insured to risck (damage total and / or partial loss of total and / or partial or total theft and / or partial robbery ) up to a maximum of € 2,500 to the neck , with no deductible . In case of damage to the complaint in writing of the damage suffered must be done by the customer within 5 days of receipt of shipment. For all shipments covered by warranty in case of damages will be forwarded procedure for reimbursement. Shipments are not covered by the warranty are not refundable and the customer who chooses this method of shipment is responsible for loss of the parcel sent .
Delivery of the goods ordered are for guidance only, and are published in the table under the heading " Indicative delivery " and the same may be subject to change due to force majeure or because of traffic conditions and traffic in general or to act of the Authority .
STANDARD DELIVERY : This service requires delivery from 9.00 to 13.00 and from 14.00 to 18.00 on weekdays.
All deliveries are carried out with phone call NOTICE : In order to arrange for delivery the courier will contact the customer at the telephone number supplied by the customer during the ordering process .
Deliveries are made on the ground floor .
In case of absence, a notice will be left and delivery is retried within 24/ 36 hours in case of further absence , is again left a notice . The goods can not be delivered to the consignee , for any reason not attributable to the carrier , as well as the goods waiting for instructions from the sender , it will remain in storage at the site of GLS fate for a maximum of 5 working days within which the customer will have to agree to a new delivery. Otherwise the package will return to sender. The Customer may also contact the branch as to demand that the goods be retained in the branch and then collect them at the venue, but will have to authorize the withdrawal from Lab -25 otherwise the courier will not deliver the goods. Any redelivery of goods will be burdened with all expenses related as equated to a new shipment .
E ' can be delivered to your firm filed at the nearest branch of the courier to the Customer specifying it in the notes at the end of the order . To find the nearest branches suggest you check on the website of CORRIERE that will be mentioned.
No responsibility can be attributed to 25 - Lab Srl in the event of a delay in the order .
Upon delivery of the goods by the courier, the customer is required to check:
- That the packaging is not damaged , or wet or otherwise altered, including the sealing materials ( adhesive tape or metal )
- That the number of packages delivered corresponds to that indicated on the label applied to the shipping package.
In any case, the carrier is not required to have controls on the object purchased . So will not be able to open the parcel to check the status.
Any damage or the mismatch in the number of packages or particulars, must be immediately reported to the carrier making the delivery, adding the words "subject to removal " on the appropriate document and confirmed within 3 days via Via Mail with photos documenting the status of the goods info@lab-25.com or registered mail sent to Lab -25 S.r.l - Via L.Cibrario n . 25-47893 Borgo Maggiore ( Republic of San Marino).
While the packaging is intact , we recommend adding the words "subject to removal " and the goods must be checked within 3 days of receipt. Any hidden defects must be reported to Lab -25 in writing by e- mail or registered mail with return receipt . Each alert over these terms will not be taken into account. If you do not bears the words "subject to removal " will not be possible to obtain repayment . For each statement, the customer assumes full responsibility for the statements. Once signed the slip , the customer can not make any objection on the external characteristic of the delivered .
Shipping cost:
The card is for informational purposes only and to know the real cost of the shipment must be made the purchase process .
 
weight
cost
From 0kg to 3kg
€ 8.00
3kg to 10kg
€ 9.30
From 10kg to 20kg
€ 11.30
From 20kg to 30kg
€ 13.70
From 30kg to 50kg
€ 18.00
From 50kg to 100kg
€ 28.00
The cost of shipment may vary in function of the weight / volume ratio .
For delivery in Calabria , Sicily, Sardinia , Venice and smaller islands will be a surcharge of € 5.00 ( per quintal weight / volume).
 Delivery indicative
The shipment of goods , from our office , is generally carried out on the day following the occurrence of the receipt of the order or the same day . Sometimes the retrieval of some items may result in a shipping delay of a few days extra . Once shipped the goods , the delivery is made within 24 /72 hours in Italy through the courier .
 
region
Province
Delivery time in hours
town
Province
Valle d' Aosta
all
24/36
24/36
Piedmont
all
24/36
24/36
Lombardy
all
24/36
24/36
Liguria
all
24/36
24/36
Veneto
all
24/36
24/36
Friuli VG
all
24/36
24/36
Trentino A. A.
all
24/36
24/36
Emilia -Romagna
all
24/36
24/36
Tuscany
all
24/36
24/36
Umbria
all
24/36
24/36
Lazio
all
24/36
24/36
brands
all
24/36
24/36
Abruzzo
Chieti
24/36
36/60
all other
24/36
24/36
Molise
Campobasso
24/36
24/36
Isernia
24/36
36/48
Campania
Naples
24/36
24/36
Avellino - Benevento - Salerno
24/36
48
Puglia
Lecce
36
48
all other
24
48
Basilicata
all
36
48
Calabria
all
48
48
Sicily
all
48
48
Sardinia
all
48
48
 
 Right of withdrawal
In the event that the signing of a purchase contract takes place away from business premises , this sale is to be considered subject to Legislative Decree no. 185 of 22/05/1999, which provides the opportunity for the purchaser to exercise the right of withdrawal.
Thus affected even purchases made via the Internet , however, only by private consumers (Article 1469 bis of the Civil Code . ) Then businesses and professionals with VAT can not claim the right of withdrawal for purchases made in that capacity.
 
The consumer has the right, within a period of 10 days from receipt of goods , to exercise the right of withdrawal. This right is the right to return the purchased goods to the seller and the refund for the purchase price excluding fees (shipping fee and any cash or bank commission ) . To exercise the right of withdrawal is not mandatory explanation.
 
The right of withdrawal is subject to the following mandatory conditions :
or the law applies to product purchased in its entirety, it is possible to exercise only on the withdrawal of the product ( eg accessories , parts, etc. ... ) ;
or the law does not apply to products sealed once opened;
or the purchased goods must be returned intact and in original packaging complete in all its parts (including packaging and any documentation and accessories: manuals , accessories , parts, etc. ... ) , to limit damage to the original package , we recommend, when possible, to put it in another box should be avoided in all cases the attachment of labels or tape directly on the original packaging of the product;
or the shipping costs for return of the goods shall be borne by the Customer;
or the shipment until the certificate of receipt in our warehouse is under the full responsibility of the customer ;
or if the goods are damaged in transit, Lab -25 Srl will notify the Customer (within 5 working days of receipt of goods in their stores) , to enable him to file a timely complaint against the carrier of his choice and obtain reimbursement of the value of the property (if insured), in this case, the product will be made available to the customer for the return, simultaneously canceling the request for withdrawal;
or Lab -25 Srl is not liable in any way for damage or theft / loss of goods returned by uninsured shipments;
or , subject to any repair costs for damage to the original , 25th - Lab Srl will refund the customer the full amount paid , excluding incidental expenses (shipping fee and any mark or bank fee ) within 30 days of return of the goods by wire transfer. The Buyer shall promptly provide to the bank on which a refund.
o The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), where 25 - Lab Srl finds:
- The lack of external and / or internal packaging;
l'assenza - integral elements of the product (accessories , manuals , parts, ... ) or defect in the product itself ;
- The product is damaged for causes other than its transport.
 
In case of forfeiture of the right of withdrawal, Lab -25 Srl will return to sender the property purchased by charging the same shipping costs .
 
To exercise the right of withdrawal, the customer , within 10 days of receipt of goods , please send the completed form to lab- 25 Srl , by registered letter with return receipt . The letter is considered sent timely if delivered to the post office within 10 days of receipt of the goods ( the postmark will attest ) . The acknowledgment of receipt is not an essential condition for the exercise of any right of withdrawal.
 
In completing this form please have the following information available :
- The original purchase document number and date of invoice or receipt and order number ( detectable by the order ) ;
- In case of partial withdrawal, item number / s of those who intend to withdraw ;
- The bank on which the reimbursement ( IBAN of the invoice or receipt ) . In the event that the invoice / receipt subject to exercise of withdrawal does not have a bank account , can provide those of a family member or friend by making explicit mention of authorization to Lab -25 Srl
 

Always within 10 days of receipt of the goods the customer must return to Lab -25 Srl the products covered by the withdrawal , in perfect condition, in original packaging and complete with all the accessories that may be provided at the time of purchase , together with proof of purchase . To limit damage to the original package , we recommend, when possible, to put it in another box .
Send the goods to the following address :
Lab -25 Srl, via L.Cibrario n . 25 , 47893 Borgo Maggiore (RSM)
Shipping costs are charged to the customer .
Within 30 working days from receipt of goods Lab Srl -25 will be credited to the customer paid the invoice , excluding incidental expenses ( costs and any tax or bank charge mark ) (Article 8 , point2 , Legislative Decree no. 185, 22 /05 / 1999) .
 
For more information send an email to info@lab-25.com
 Privacy
The personal information requested under the order are collected by Lab -25 Srl and processed on computer media , in order to meet the obligations under the contract with the customer and will not under any circumstances and no license to third parties . Lab -25 guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code referred to in Legislative Decree no . N. 196 of 30.06.03 . The data controller is Lab -25 S.r.l. via L.Cibrario n . 25-47893 Borgo Maggiore ( Republic of San Marino) in the person who is the legal representative . The customer, at all times have the right to withdraw consent to the processing of personal data by written notice sent to the registered office of Lab -25 Srl The customer, who claims to have received information pursuant to art . 13 and are entitled to the same rights , pursuant to art. 7 of Legislative Decree no . N . 196/2003, have the right to access their data in the manner indicated therein. Marketing communications will be sent only with the explicit consent of the customer issued together with the processing and sending the online registration form
 Complain
Any complaint must be sent to Lab -25 via the " Contact Us" or info@lab-25.com after which the customer will be contacted as soon as possible in order to solve the problem.
 
 Jurisdiction and applicable law
The contract of sale between the customer and Lab -25 Srl is concluded in San Marino, San Marino and regulated by the Law . For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance, the territorial competence is exclusively that of the Court of the Republic of San Marino.
 
 Changes in conditions
The conditions contained in this document may be modified by Lab -25 Srl without notice and will be valid from the date of publication on the website www.lab - 25.com